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Communication Essentials
Leader as a Coach

3 Day Course
Learn more about this course below
Corporate Training

Course Outline

The Communications Essentials program is The Coaching Room’s essential training program for Executive Teams. Delivered as a three-day intensive communication skills, personal and professional development program.

Delivered to your team, inside your organisation, this program is designed specifically for Executives Teams and departments to deeply understand the why, what and how of highly effective communicating. To enable and up-skill exceptional abilities to communicate at the individual & team level.

This program focuses on facilitating precise communication through high quality listening and precision questioning in order to truly support each others effectiveness and engagement.

P.O.A
Part 1 July 1
Part 2 Aug 17
P.O.A
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3 Day Training Program

What the Team Will Learn

Is your team ready to communicate effectively? Some of the benefits that you can expect from the program include:

  • An advanced self actualisation model designed for high quality communication
  • Connect and relate to anyone without compromising your self confidence and esteem
  • Understanding communication through communication loops
  • Persuasion and influencing skills for leading to achieve professional goals and outcomes
  • Rapport skills for creating safety and trust to allow crucible conversations to take place
  • Precision questioning model for conversations that get right to the heart of things, facilitating profound performance change
  • The power to overcome and help others overcome their barriers and blockages in communication and motivation in self and others
  • Robust state management skills to enable greater resourcefulness in any work context or environment

Your Essential Training Program

The Corporate Communications Essentials program is The Coaching Room’s essential training program for Managers and Leaders. Delivered as a three-day intensive communication skills, personal and professional development program.
This program is designed specifically for Executives Teams, to enable individual & team self-actualisation in intra-personal management, and relationship communication skills through leading edge NLP. NLP is a powerful Communications Model that helps people to be successful in their professional and personal lives.

Participants who have completed this program will be able to:

Communicate more effectively and create a space of safety and trust with different kinds of people through high quality communicating

Enable themselves and their people to create quality meanings and empowering states to engage teams and improve individual and team performance

Communicate more precisely and persuasively

Give and receive high quality feedback

Develop professional outcomes for leading and managing others

Structure a Well Formed Outcome conversation with other Managers, Leaders and employees – to facilitate buy in and accountability structures

Identify and tap motivation in themselves and others to achieve the organisation’s outcomes

Who should attend this program?


1.
Teams committed to continuous improvement

2. Experienced Executives wanting to up-weight their essential facilitation, coaching and communications skills

3. New Managers wanting to maximise their effectiveness in first 90 days in their new role

4. Executives, Leaders & Managers wanting to learn how to communicate with (listen and support) and influence (be able to understand and question) their employees effectively, to help them reach targets, achieve budget, overcome obstacles, and exceed Key Performance Indicators (KPIs) as they move to build a corporate coaching culture of self-actualising organisations.

Synopsys of Content

Day 1 – Introduction to the NLP Communication Model

To understand the overarching framework of the NLP Communications model; how all the components, skills models and distinctions come together to our create self reflexive consciousness – from which and to which we communicate.

Outcomes:

To learn the core features of the Neuro-Linguistic Programming (NLP) Communication Model

To learn to understand how to run your own brain and help others do the same

To learn how meaning governs performance – in service of facilitating engagement

To learn how to connect with and influence with integrity

To learn how to detect the states and internal experiencing of self and others (emotional intelligence - EQ).

To learn about the mapping and movie making inside our minds as we “make sense” of information. This enables responsibility for self.

Day 2 – Listening and Supporting

To delve into the core ingredients of communication excellence to develop high quality listening skills, awareness skills, and “presence” skills in order to truly support another person (by creating a safe space of trust, care and compassion) in conversation to allow fierce (and crucial) conversations to emerge between Leader and Team).

Outcomes:

To learn and practice how to listen to verbal and non-verbal communication.

To learn and practice how to listen multiple frames of meaning and intention.

To learn and practice connecting and relating at a higher level of rapport with others

To learn to stop one’s own internal chatter, judgments, and filters and “come to one’s senses” in being fully present to another person in communicating and listening.

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Day 3 – Precision Questioning, Understanding States and Meta States and Detecting and Expanding Perceptual Patterns

To explore the basic structure and process of Meta Model Questioning, precision questioning, and solution oriented questioning. To explore how to use words for linguistically mapping out our and other’s sense of the world; the movies that we play in our mind, and to send messages to our bodies about how to feel those meanings and to explore how to work with our states and the states of another. To then explore, learn and use the Meta-Programs model so that we can listen for the structure of thinking and information process, to explore a format for detecting patterns, identifying perceptual filters, and using them to facilitate evolution and high performance.

Outcomes:

To learn to use the key linguistic distinctions that govern the way we map things.

To learn and practice asking quality exploratory questions, that create more precise and fuller communications (expand the map).

To understand and learn to use the Well Formed Outcome (WFO) pattern to facilitate Key Performance Indicators (KPIs) for a coaching or facilitation conversation.

To learn how to representationally track key words and frames (listen through time).

To learn how to use questions powerfully for expanding awareness and for inducing more resourceful states – to enable engagement and accountability.

To learn how to access and apply powerful mind-body-emotional states (emotional intelligence - EQ).

To enable the unleashing and grounding of creativity by closing the knowing/doing gap

To enable leaders to look reality in the eye without blinking

To learn and practice the skills of changing behaviours through changing habituated patterns of thinking

To discover the template of Meta-Programs that help create our perceptual filters.

To develop some skill in recognition and use of the Meta-Programs.

To develop an appreciation of their value and importance and how to Meta Programs in facilitating change and evolution for their people and Teams.

Additional models introduced lightly throughout the Corporate Communication Program

To explore the basic structure and process of Meta Model Questioning, precision questioning, and solution oriented questioning. To explore how to use words for linguistically mapping out our and other’s sense of the world; the movies that we play in our mind, and to send messages to our bodies about how to feel those meanings and to explore how to work with our states and the states of another. To then explore, learn and use the Meta-Programs model so that we can listen for the structure of thinking and information process, to explore a format for detecting patterns, identifying perceptual filters, and using them to facilitate evolution and high performance.

1) The NLP communication model

The foundation for the first 7 core coaching skills, a cutting-edge model about the essential dynamics of communication

2) The Meta-States model A model

about the reflexivity of the mind, how to track our self-reflexive awareness that creates meaning at multiple layers, that enables us to step- back, and the meta-questioning skill

3) The Benchmarking model A model

for operationalising terms, for getting behavioral indicators and equivalents of a “soft” skill and sequencing them along a 0 to 5 continuum to indicate no competence, competence, and mastery

4) Self-Actualisation models

Several models for how the process of self- actualising occurs, the Self-Actualisation Quadrants, the Matrix of Self-Actualisation, and the Neuro- Semantics of Self-Actualisation

ROI

Our coaching and training programmes are evidence based and provide
measurable Return On Investment (ROI) in terms of Leadership productivity,
Leadership effectiveness and retention of talented Leaders and their employees.
As part of the programme, we will agree some on some measureable Key
Performance Indicators (KPIs) and outcomes for the executive team.

 

“We now have the ability to listen and see things very differently than what we did 3 days ago.
Joseph and Jay have bought to the surface for me something that I did not even know was possible"
 
Penny Costa - Ray White Victoria
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Take the Next Step With The Coaching Room
The Coaching Room’s Corporate Communication program is the premier method
to help bring out and empower your people’s capacities to manage, coach and
lead their people.
To find out more about this powerful communication skills training:
Call 1300 858 089 or request a quote for your team
REQUEST A QUOTE